Collen L.
Collen L.
Install Technician
3 Reviews
Collen is a driven and dependable Install Technician with a strong desire to grow and make a lasting impact at Tri Peaks Air. With 8 years of experience managing a distribution center, he brings leadership, logistical know-how, and a deep understanding of how to keep operations running smoothly. Collen is excited to take on new challenges, contribute to the team, and build a reputation for being someone who helps move the company forward.
“Simply excellent across the board. Replaced AC with Cold Climate Heat Pump and 80% Nat Gas furnace with high efficiency condensing Nat Gas furnace as backup. Donovan gave quote with multiple options, taking into account all Utility and State rebates for equipment installed before end of year expirations. All employees coming over were picture and background identified in email and text. Communication was excellent. Day of install four installers showed up and efficiently installed the equipment running through many tests. HVAC equipment is so advanced at this point it takes a lot of skill and knowledge to get it right. No matter which of the crew I asked a question of they all had full knowledge of the parts, the function, and why it was important. Everyone was always moving the install forward. End of the day everything was running. All packing debris and old equipment removed. Final plus was they got their electrician to upgrade my 40 year old electrical panel. Couldn't be more pleased with this effort. Thanks to Miguel, Salvador, Taydon and Daniel. A follow up with Donovan and Collen completed the effort. Rebates continue till Dec 31. Put these guys on your bid list. Great company!”
“The new heat pump water heater was delivering only slightly warm water. Couldn't figure it out. Adjusted the water temp on the main control without much result. The mixing valve on the water heater is challenging—what looks like a knob to be turned is actually a key you have to pull off, reverse, and use to turn the valve to adjust the water mix. Who knew? Might want to leave that info with customer. The guys showed up the next morning and i had a lesson in how to use the thing. Working well now.”
“Very grateful to all technicians involved. They were all polite and timely and they did an excellent job on the installation. They clearly communicated what was going to be done for the day and the progress they made. After the installation was done, they helped me understand what was needed to maintain the system. Glad they have qualified technicians at this company.”